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PROJECT GROW – TURNING THE SHORT-TERM ENVIRONMENTAL BENEFITS OF LOCKDOWN INTO PERMANENT CHANGE

It’s been well documented that the UK-wide lockdown in response to the coronavirus pandemic has had a significant environmental impact, with reduced road traffic and industrial emissions leading to a dramatic decrease in air pollution. At BNP Paribas Personal Finance UK, reducing our carbon footprint has always been a priority, and we’ve previously taken steps such as banishing single-use plastics from our offices as part of our ‘What’s My Impact?’ initiative – the cornerstone of our CSR and sustainability efforts.

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STRONGER TOGETHER – HELPING BROKERS NAVIGATE THE CORONAVIRUS PANDEMIC

At BNP Paribas Personal Finance UK, we’ve been partnering closely with insurance brokers for over 21 years, making it our business to understand their business.

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MOVING FORWARD – OUR CEO STEPHEN HUNT ON WHAT WE’VE LEARNT FROM THE CORONAVIRUS CRISIS AND HOW THIS CAN BE A CATALYST FOR POSITIVE CHANGE

Research suggests that it takes around two months for a new behaviour to become a permanent habit, and the UK-wide lockdown as a result of the coronavirus pandemic will undoubtedly have a significant impact on the way businesses across the country operate moving forward.

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KEEPING RUGBY WORKING IN THE WEST MIDLANDS

Dallaglio RugbyWorks (a skills development programme which aims to get teenagers into sustained education) has been greatly affected by the blanket school closures announced in March as a result of the coronavirus pandemic. As the founding partner of the charity’s work in the West Midlands, we’ve provided additional funds to Dallaglio RugbyWorks as part of our COVID-19 relief efforts, with the aim of helping the charity to continue its brilliant work through this difficult time.

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ADAPTING TO THE NEW “NORMAL” – HOW OUR TEAMS ARE REMAINING CUSTOMER OBSESSED WHILST WORKING REMOTELY

Over the past couple of months, both our colleagues and our customers have had to adapt to a new “normal” in response to the COVID-19 pandemic. We sat down with our Chief Operations Officer, Claire Moore, to discuss how the business has found new ways of working that allow our colleagues to remain ‘customer obsessed’ whilst working remotely.  

 

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FOOD FOR THOUGHT: SUPPORTING THE VITAL WORK OF FOOD BANKS DURING CORONAVIRUS

In the UK alone, 14 million people live below the poverty line. At a time when the impact of COVID-19 has made it even harder for many people to financially, or physically, access food, this number is set to increase dramatically, and the work of charities in the emergency food aid sector, has become a vital part of the pandemic relief effort. Hear Angela and Shahron's story of how they've been helping our local food bank.  

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